Welcome and prevention protocol

Because safety for you and our staff comes first, we took measures to welcome you the best way we can:

To protect yourself and others from Coronavirus :

• Respect social distancing
• When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
• Wash your hands very frequently or use hydroalcoholic lotion
• Avoid close contact when greeting people
• Respect circulation directions in common areas.

Also, we adapted our services for you :

• Hydroalcoholic lotion will be at disposal
• Press and magazines will be available on your digital devices
• Meticulous cleaning measures have been reinforced
• Common areas have been adapted to respect social distancing
• Check-in procedures have been adapted to minimize contact and assure you a warm welcome
• In some cases, signatures may not be requested or necessary to approve food and beverage orders
• Your room may only be accessible by you and your family on request
• Cleaning routine may only be done in your absence
• A meticulous cleaning routine has been defined for common areas
• Food and beverage will be served by our staff at the door of your room, or to take away.
• Unfortunately, due to health recommendations, we had to make the decision to close our gym and sauna rooms.

Specific sales conditions :

For any booking made directly with our services (hotel website, mail or phone), our sales conditions are more flexible :

• Flexible rate :
  • No deposit at the time of the booking
  • Cancellation with no penalties until 24h prior to arrival
  • Modification allowed until 24h prior to arrival upon availabilities.

All these facilities and services may be adjusted according to the governmental recommendations.